2. ORGANISATIONAL STRUCTURE AND SUPPLY CHAINS
2.1 This policy covers the activities of Lintbells:
2.1.1 Lintbells is a global direct-to-consumer and business-to-business organisation that supplies clinically proven animal supplements to pet owners around the world. Lintbells predominantly operates in the UK and US through our B2B and D2C operational model, increasing our product portfolio significantly in the recent years to support an active life for pets.
2.1.2 Our products are manufactured at facilities in the UK and US and are distributed in the UK from our facility in Luton and headquarters in Weston, Hertfordshire and in the US through our 3PL in St. Louis, Missouri. We also operate a 3PL in Stoke, UK and Culemborg, Netherlands.
2.1.3 We outsource our logistics in all regions only to the responsible providers and are committed to providing a quality, all round service for our customers and their pets.
3. RELEVANT POLICIES
3.1 We have the commitment of our CEO and Board of Directors to take the appropriate steps to ensure that no form of exploitation occurs within our business. Periodically we take reasonable steps to improve our processes over time.
3.2 We have a Supplier Code of Conduct, which details the expectations from Lintbells of any partner who chooses to work alongside us. This includes, together with other areas, compliance with our Modern Slavery Policy. We have sourced a questionnaire for Suppliers and Manufacturers which allows us to determine whether they adhere to the same values as ours and are as determined as we are to ensure no exploitation occurs.
3.3 Our Ethical Trading Policy ensures that our customers are confident that all our employees and suppliers are treated, fairly, with respect and not exposed to unsafe working conditions. We will only consider suppliers who share our standards and values.
3.4 The other Policies Lintbells prides itself on implementing policies across our business and all of which are easily accessible to all employees are:a) Corporate Code of Ethics;
b) Recruitment Policy;
c) Whistle Blowing Policy;
d) Harassment and Bullying Policy.
4. DUE DILIGENCE
4.1 Lintbells undertakes due diligence when considering taking on new suppliers, and regularly reviews its existing suppliers. Our due diligence and reviews include:
4.1.1 Evaluating the modern slavery and human trafficking risks of each new supplier by way of an approval form and filing copies of any relevant policies sent to Lintbells.
4.1.2 Reviewing on a regular basis all aspects of the supply chain based on the supply chain mapping;
4.1.3 Conducting supplier audits or assessments, which have a greater degree of focus on slavery and human trafficking where general risks are identified;
4.1.4 Taking steps to improve substandard suppliers' practices, including providing advice to suppliers and requiring them to implement action plans
4.1.5 Invoking sanctions against suppliers that fail to improve their performance in line with an action plan or seriously violate our supplier code of conduct, including the termination of the business relationship.
5. DIRECTOR APPROVAL
This policy was approved by our directors on the 14th October, who review and update it annually.